Terms & Conditions

Before You Book

Thank you for considering a session with me. Please take a moment to review the information below before scheduling your appointment.

Nature of My Services

My sessions offer spiritual guidance, intuitive insight, evidential mediumship, and energy healing. These services are intended to support personal growth, reflection, healing, and spiritual exploration.

Not a Substitute for Professional Care

My sessions are not a substitute for medical, psychological, psychiatric, legal, or financial advice.

If you have concerns about your physical or mental health, or legal or financial matters, please seek guidance from an appropriate qualified professional.

Personal Responsibility

You are always free to make your own decisions.

Any decisions you make before, during, or after a session remain your own. My role is to share what I receive with honesty, compassion, and integrity while respecting your own judgment and free will.

Mediumship & Intuitive Guidance

While I work with the sincere intention of providing meaningful evidence and guidance, I cannot guarantee that a specific loved one will come through or that every question will be answered. Every session is unique and unfolds in its own way.

Energy Healing

Energy healing is intended to support relaxation, balance, and overall well-being.

It is not a substitute for professional medical care or treatment. For your safety, please do not drive or operate machinery during your energy healing session.

Refunds & Cancellations

To respect the time reserved for every client, please keep the following in mind:

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Appointments canceled with less than 24 hours’ notice may not be eligible for a refund.
Once a session has been completed, refunds are not available.
If an unexpected emergency arises, please contact me as soon as possible. Whenever I can, I’ll do my best to work with you.

Privacy

I understand that many people share deeply personal experiences during a session. Everything you share is treated with care, respect, and confidentiality so you can feel comfortable speaking openly.

Agreement

By booking a session, you acknowledge that you have read and agree to these Terms & Conditions.

Comments Policy

I welcome thoughtful and respectful conversations. To help keep this a positive space for everyone, all comments are moderated before they appear on the website.

Comments may be edited or removed if they contain:

Spam or promotional content
Personal attacks, harassment, or abusive language
Defamatory or misleading information
Offensive, discriminatory, or inappropriate content
Profanity or hateful remarks
Content that is unrelated to the topic of the post

I reserve the right to remove any comment at my discretion in order to maintain a respectful community.

Privacy

When you leave a comment, WordPress collects the information entered in the comment form, along with your IP address and browser information to help detect spam.

If you use Gravatar, an anonymized string (hash) created from your email address may be sent to the Gravatar service to determine whether you have a profile image associated with your account. Once your comment is approved, your profile picture may be visible to the public alongside your comment.

Comments are intended to encourage respectful discussion and may be closed on individual posts at any time.

For more information, please see the Gravatar Privacy Policy:
https://automattic.com/privacy/

Thank you for taking the time to read through this information. My goal is to provide a caring, respectful, and comfortable experience from the moment you book your session until our time together is complete.

Who We Are

Our website address is: https://mediumlourdes.com
This website is owned and operated by Lourdesigns, LLC.

Contact

This website is owned by Lourdesigns, LLC.
If you have questions, please contact us via the Email Us link on this website.